Privacy Policy

Last updated: March 17, 2026

This Privacy Policy explains how Lumani Impact collects, uses, stores, and shares personal data when you visit our website, place an order, or otherwise interact with us.

1. Who We Are

Lumani Impact — Operated by SECURE PAYMENT LTD
Business address: SECURE PAYMENT LTD, 3 Freeland Pk, Poole, ENG BH16 6FA, United Kingdom
Email: contact@lumani-impact.club
Telephone: +44 1202 699035

2. Information We Collect

2.1 Information You Provide Directly

• full name;
• email address;
• telephone number;
• billing and/or delivery address, where applicable;
• order details and purchase history;
• messages sent through support or contact forms.

2.2 Payment Information

Payments are processed by third-party payment providers integrated into the checkout. We do not usually store full payment card details. We may receive limited transaction-related information, such as payment status, card brand, or partial card details, where provided by the payment processor.

2.3 Information Collected Automatically

• IP address;
• browser type and device information;
• pages visited and time spent on the site;
• traffic source and referral information;
• cookies and similar technologies.

3. How We Use Your Information

We may use your personal data to:

• process orders and payments;
• deliver physical or digital products;
• send confirmations, updates, and support communications;
• prevent fraud, abuse, and suspicious activity;
• comply with legal, tax, and regulatory obligations;
• improve our website, products, and customer experience;
• send marketing communications where permitted by law or where consent has been provided.

4. Legal Bases for Processing

Where required by applicable law, we process personal data on one or more of the following legal bases:

• performance of a contract;
• compliance with a legal obligation;
• our legitimate interests, provided these do not override your rights and freedoms;
• your consent, where required.

5. Sharing of Personal Data

We may share personal data with third parties only where necessary to operate our store and provide our services, including:

• Shopify and related e-commerce service providers;
• payment processors;
• hosting, email, automation, and analytics providers;
• shipping carriers and logistics partners, where applicable;
• public authorities or regulators where required by law.

We do not sell personal data to third parties.

6. International Data Transfers

Because we operate online, your information may be transferred to and processed in countries other than your own. Where applicable, we take reasonable contractual, technical, and organisational measures to protect personal data in connection with such transfers.

7. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement reasonable measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we encourage you to protect your own credentials and devices as well.

9. Your Rights

Depending on your jurisdiction, you may have the right to request:

• access to your personal data;
• correction of inaccurate or incomplete information;
• deletion of personal data where applicable;
• restriction of or objection to processing;
• data portability;
• withdrawal of consent where processing is based on consent.

To exercise your rights, please email contact@lumani-impact.club.

10. Cookies

We use cookies and similar technologies to operate the store, remember preferences, measure performance, and understand how visitors use the website. You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the store.

11. Children

Our website is not intended for children without appropriate supervision. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter and, where appropriate, remove the data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page together with the latest revision date.

13. Contact

For privacy-related questions, please contact contact@lumani-impact.club.